PELAYANAN PUBLIK DALAM KONTEKS PEMENUHAN KEBUTUHAN DASAR MASYARAKAT

Abstract

The service image is said to be important because it is the overall impression that is
formed in the minds of the public about the public services provided by the village
apparatus. Community service can be categorized effectively if the community gets the
ease of service with a short, fast, appropriate and satisfying procedure. Most often
complained by residents of Klangenan Village is a guarantee of timely service processes
such as making E-KTP and others. This study aims to determine the Public Service Image
in Klangenan Village, Klangenan District, Cirebon Regency.
Keywords: Image, Public Service, E-KTP