Impact of Social Media Marketing on Dibimbing Enrollment Decisions: Mediating Social Proof
DOI:
https://doi.org/10.32534/jv.v21i3.8778Keywords:
Social Proof, Bootcamp Enrollment Decision, Social Learning Theory, Social Media Marketing, PLS-SEMAbstract
The rapid growth of digital bootcamp providers has intensified competition, making Social Media Marketing (SMM) an essential strategy for attracting Dibimbing bootcamp enrollees. This study investigates the impact of Social Media Marketing on Bootcamp Enrollment Decisions, with Social Proof serving as a mediating variable among Dibimbing's audience. A quantitative research design was employed using purposive sampling, and data were collected from 98 respondents through an online questionnaire distributed via Google Forms. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The findings reveal that Social Media Marketing has a positive and significant effect on both Social Proof and Bootcamp Enrollment Decisions. In addition, Social Proof significantly influences Bootcamp Enrollment Decisions and mediates the relationship between Social Media Marketing and enrollment decisions. These findings support Social Learning Theory, indicating that testimonials, reviews, and alumni success stories shared through social media enhance Dibimbing bootcamp enrollees trust and confidence. The study contributes to digital marketing literature by highlighting the importance of integrating Social Media Marketing with Social Proof to increase bootcamp enrollment decisions.
References
Anggara, A. A., Kaukab, M. E., & Pradhipta, Y. (2024). Social Media Instagram and Purchasing Decisions. South Asian Journal of Social Studies and Economics, 21(1), 105–111. https://doi.org/10.9734/sajsse/2024/v21i1767
Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191–215. https://doi.org/10.1037/0033-295X.84.2.191
Bhukya, R., & Paul, J. (2023). Social influence research in consumer behavior: What we learned and what we need to learn? A hybrid systematic literature review. Journal of Business Research, 162, 113870. https://doi.org/10.1016/j.jbusres.2023.113870
Bintang, Pinandito, A., & Saputra, M. C. (2024). Analisis Faktor-Faktor yang Memengaruhi Kualitas Learning Management System Pada Platform Pembelajaran dan Persiapan Karier Digital. Jurnal Pengembangan Teknologi Informasi Dan Ilmu Komputer, 8(5). https://j-ptiik.ub.ac.id/index.php/j-ptiik/article/view/13693/6084
Cialdini, R. (1984). Influence. The Psychology of Persuasion. New York, NY: William Morrow e Company.
Dash, S. P., & Chatterjee, R. (2025). Effectiveness of social media towards enhancement of marketing strategies in Indian business scenario. In Data Driven Decisions (pp. 85–108). Emerald Publishing Limited. https://doi.org/10.1108/978-1-83662-188-120251011
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/10.1016/j.ijinfomgt.2020.102168
Hair, J.F., Howard, M.C. and Nitzl, C. (2020) Assessing Measurement Model Quality in PLS-SEM Using Confirmatory Composite Analysis. Journal of Business Research, 109, 101-110. https://doi.org/10.1016/j.jbusres.2019.11.069
Hair, J. F. ., Hult, G. T. M. ., Ringle, C. M. ., & Sarstedt, Marko. (2022). A primer on partial least squares structural equation modeling (PLS-SEM). SAGE Publications, Inc.
Hanaysha, J. R. (2022). Impact of social media marketing features on consumer's purchase decision in the fast-food industry: Brand trust as a mediator. International Journal of Information Management Data Insights, 2(2), 100102. https://doi.org/10.1016/j.jjimei.2022.100102
Hasan, M., & Sohail, M. S. (2021). The Influence of Social Media Marketing on Consumers’ Purchase Decision: Investigating the Effects of Local and Nonlocal Brands. Journal of International Consumer Marketing, 33(3), 350–367. https://doi.org/10.1080/08961530.2020.1795043
Haudi, H., Santamoko, R., Rachman, A., Surono, Y., Mappedeceng, R., Musnaini, M., & Wijoyo, H. (2021). The effects of social media marketing, store environment, sales promotion and perceived value on consumer purchase decisions in small market. International Journal of Data and Network Science, 6(1), 67–72. https://doi.org/10.5267/j.ijdns.2021.10.003
Hermani, S., Nisa, Q. K. J., & Linawati. (2023). Social Media Marketing :Instagram, Whatsapp, Dan Web Mampukah Mempengaruhi Keputusan Pembelian. Jurnal Ekonomi Bisnis Manajemen Prima, 5(1), 19–35. https://jurnal.unprimdn.ac.id/index.php/JEBIM/article/view/3852/2542
Hu, L., Min, Q., Han, S., & Liu, Z. (2020). Understanding followers’ stickiness to digital influencers: The effect of psychological responses. International Journal of Information Management, 54. https://doi.org/10.1016/j.ijinfomgt.2020.102169
Huang, W., Wang, X., Zhang, Q., Han, J., & Zhang, R. (2025). Beyond likes and comments: How social proof influences consumer impulse buying on short-form video platforms. Journal of Retailing and Consumer Services, 84, 104199. https://doi.org/10.1016/j.jretconser.2024.104199
Kurdi, B. Al, Alshurideh, M., Akour, I., Tariq, E., AlHamad, A., & Alzoubi, H. M. (2022). The effect of social media influencers’ characteristics on consumer intention and attitude toward Keto products purchase intention. International Journal of Data and Network Science, 6(4), 1135–1146. https://doi.org/10.5267/j.ijdns.2022.7.006
Li, F., Larimo, J., & Leonidou, L. C. (2021). Social media marketing strategy: Definition, conceptualization, taxonomy, validation, and future agenda. Journal of the Academy of Marketing Science, 49(1), 51–70. https://doi.org/10.1007/s11747-020-00733-3
Li, F., Larimo, J., & Leonidou, L. C. (2023). Social media in marketing research: Theoretical bases, methodological aspects, and thematic focus. Psychology & Marketing, 40, 124–145. https://doi.org/10.1002/mar.21746
Mason, A. N., Narcum, J., & Mason, K. (2021). Social media marketing gains importance after Covid-19. Cogent Business & Management, 8(1). https://doi.org/10.1080/23311975.2020.1870797
McClure, C., & Seock, Y.-K. (2020). The role of involvement: Investigating the effect of brand’s social media pages on consumer purchase intention. Journal of Retailing and Consumer Services, 53, 101975. https://doi.org/10.1016/j.jretconser.2019.101975
Mishra, A., Baker-Eveleth, L., Gala, P., & Stachofsky, J. (2021). Factors influencing actual usage of fitness tracking devices: Empirical evidence from the UTAUT model. Health Marketing Quarterly, 40(1), 19–38. https://doi.org/10.1080/07359683.2021.1994170
Nadira, A. P. (2024). Skripsi Pengaruh Kualitas Produk, Online Customer Review dan Persepsi Harga Terhadap Keputusan Pembelian Produk Skincare Skintific di Shopee (Studi Kasus pada Remaja Kecamatan Tuah Madani Kota Pekanbaru) [Skripsi, Universitas Negeri Sultan Syarif Kasim Riau]. https://repository.uin-suska.ac.id/79533/2/SKRIPSI%20LENGKAP%20KECUALI%20BAB%20V.pdf
Nadroo, Z.M., Zahoor, A., Rohit, K., Syed, Q.S., Vyas, Y., Shaikh, S.M. (2026). Introduction to the Concept of Social Proof in Social Media Marketing. In: Jayawardena, N.S., Quach, S., Thaichon, P., Behl, A. (eds) Digital Advertising and Consumer Behavior . Management for Professionals. Springer, Singapore. https://doi.org/10.1007/978-981-95-7809-2_1
Naeem, M. (2021). The role of social media to generate social proof as engaged society for stockpiling behaviour of customers during Covid-19 pandemic. Qualitative Market Research: An International Journal, 24(3), 281–301. https://doi.org/10.1108/QMR-04-2020-0050
Ngo, T. T. A., An, G. K., Dang, N. Y., Doan, T. T., & Nguyen, V. M. H. (2026). The psychological impact of social media marketing on consumer willingness to pay for tech gadgets: A study on brand perception and decision-making. Acta Psychologica, 262, 106130. https://doi.org/10.1016/j.actpsy.2025.106130
Novella, R., Freund, R., & Rosas-Shady, D. (2026). Digital skills for better jobs: Experimental evidence from a bootcamp training program in Peru. Journal of Development Economics, 182, 103838. https://doi.org/10.1016/j.jdeveco.2026.103838
Patwa, N., Gupta, M., & Mittal, A. (2026). Social proof: Empowering social commerce through social validation. Global Knowledge, Memory and Communication, 75(1–2), 19–35. https://doi.org/10.1108/GKMC-06-2023-0188
Pratama, V. A. (2025, March 8). Bootcamp Upskilling di Indonesia: Janji Manis Gaji Dua Digit, Realita Banyak yang Kecewa - PT . Winnicode Garuda Teknologi. https://winnicode.com/explore/berita/Sosial/bootcamp-upskilling-di-indonesia-janji-manis-gaji-dua-digit-realita-banyak-yang-kecewa#google_vignette
Puriwat, W., & Tripopsakul, S. (2021). Explaining Social Media Adoption for a Business Purpose: An Application of the UTAUT Model. Sustainability, 13(4), 2082. https://doi.org/10.3390/su13042082
Rakhmawati, F. (2023). Does Social Media Marketing Influences Consumer Purchase Decisions at Marketplace? Airlangga Journal of Innovation Management, 4(1), 114–124. https://doi.org/10.20473/ajim.v4i1.45460
Roethke, K., Klumpe, J., Adam, M., & Benlian, A. (2020). Social influence tactics in e-commerce onboarding: The role of social proof and reciprocity in affecting user registrations. Decision Support Systems, 131, 113268. https://doi.org/10.1016/j.dss.2020.113268
Sanak-Kosmowska, K. (2021). Evaluating Social Media Marketing. Routledge. https://doi.org/10.4324/9781003128052
Sharma, A., Dwivedi, Y. K., Arya, V., & Siddiqui, M. Q. (2021). Does SMS advertising still have relevance to increase consumer purchase intention? A hybrid PLS-SEM-neural network modelling approach. Computers in Human Behavior, 124, 106919. https://doi.org/10.1016/j.chb.2021.106919
Sugiarto, W. A., & Hanif, R. (2023). Pengaruh Online Customer Review dan Rating Terhadap Keputusan Pembelian di Lazada. Value : Jurnal Manajemen dan Akuntansi, 18(2), 606–617. https://doi.org/10.32534/jv.v18i2.4275
Syafa, M. N., Sintawati, T. I., & Widyaputri, I. D. (2024). Fenomena Menjamurnya Bootcamp dan Implikasinya pada Ketenagakerjaan Digital di Bidang IT (Case Study Series #108). https://digitalsociety.id/wp-content/uploads/2025/02/Casestudy-108-Fenomena-Menjamurnya-Bootcamp.pdf
Nabavi, T., Razieh & Bijandi, Mohammad. (2012). Bandura's Social Learning Theory & Social Cognitive Learning Theory.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Ratih Amelia, Saskia Khairunnisa, Vitratin Vitratin, Kurniawati Oktarina

This work is licensed under a Creative Commons Attribution 4.0 International License.







