KUALITAS PELAYANAN PUBLIK PEMERINTAH YOGYAKARTA DI MASA NEW NORMAL. Prosiding Ilmu Pemerintahan, [S. l.], v. 1, n. 1, p. 103 – 117, 2022. Disponível em: https://e-journal.umc.ac.id/index.php/IP/article/view/2700. Acesso em: 18 nov. 2025.