SITUATIONAL CRISIS COMMUNICATION THEORY PADA HUMAS PT KAI DAOP 1 JAKARTA DALAM MENANGANI GANGGUAN OPERASIONAL . SOSFILKOM : Jurnal Sosial, Filsafat dan Komunikasi, [S. l.], v. 19, n. 01, p. 46–54, 2026. DOI: 10.32534/jsfk.v19i01.7322. Disponível em: https://e-journal.umc.ac.id/index.php/SFK/article/view/7322. Acesso em: 8 oct. 2026.