@article{Subhan_2019, title={INDEKS KEPUASAN MASYARAKAT DALAM PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN CIREBON}, volume={12}, url={https://e-journal.umc.ac.id/index.php/SFK/article/view/571}, DOI={10.32534/jsfk.v12i02.571}, abstractNote={<p><em>One indicator to measure the success of public organizations that provide services to the</em><br><em>community is community satisfaction. Of course the problems that arise can be seen from</em><br><em>the complaints felt by the recipient community. The purpose of this study was to find out:</em><br><em>the index of community satisfaction with public services at the Cirebon Regency</em><br><em>Population and Civil Registry Service and the factors that influence the level of community</em><br><em>satisfaction at Disdukcapil Cirebon District. The type of research used is descriptive</em><br><em>research, a study conducted to obtain a description/description of the implementation of</em><br><em>service.</em><br><strong><em>Keywords: </em></strong><em>Public Service, Satisfaction Index, Disdukcapil</em></p>}, number={02}, journal={SOSFILKOM : Jurnal Sosial, Filsafat dan Komunikasi}, author={Subhan, Subhan}, year={2019}, month={Jul.}, pages={51–63} }